This is just one of the questions we cover as part of our Business Improvement Programme.
“A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable.“ (Katzenbach and Smith, 1993 – Harvard Business School)
Here are four other questions, we are regularly asked and which form a core part of the programme, when we are exploring teams (both internal and external teams).
1. What teams do?
- The team members have distinct roles
- There is interaction
- They have an attention to problem solving
- The team and its individuals are goal driven – productive output
- Individuals subservient to Team
- No passengers
2. What are the key steps to building a trusted team?
3. What are the four levels of Responsibility for roles?
- Responsible (carries out activity)
- Accountable (responsible for outcome)
- Consulted (opinion sought, makes input to activity, 2 way)
- Informed (needs to know)
4. Which levels require focus for reward and recognition?
If you would like to explore these area further as part of our next programme, then please click here for more details